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Training

There are a few careers that don’t require formal education to prove their ability, such air traffic controllers, Uber drivers, or administration staff. Now add to that list one of our industry’s most respected professions – coffee machine technicians. Service Sphere’s Training Academy offers technical training courses for individuals looking at becoming an espresso machine technician, or wanting to gain a greater level of knowledge and appreciation for the functionality of coffee machines. At completion of training, attendees sit an exam and receive a certificate. Service Sphere has been running the Training Academy for the past three years for its clients and partners, but this year we have decided to open our courses up to a much larger audience, to being educating the industry.

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How Water Affects Your Coffee

25 Oct, 2017

Water makes up more than 90% of your coffee, so it would be smart to assume that the water you’re using in your coffee machine will affect the taste of the coffee you produce and the ongoing maintenance of your equipment. Understanding water begins at the first level; the atom level. Different element compositions such...
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Global Hawkeye - Telemetry

16 Oct, 2017

Service Sphere explains why telemetry is the future of espresso machine connectivity, and why data never lies. For those workaholics among us, "switching off" when going on holidays can be tough. Do you ever find your mind wondering back to the workplace questioning: I wonder how many coffees we made today? Did we make more...
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LaCimbali Technology

10 Oct, 2017

LaCimbali: From Tradition to Innovation Italian manufacturer LaCimbali has been established for over 100 years and is the largest manufacturer of coffee machines in the world. With a 25% global market share, the company is renowned for the elegance, reliability, and high performance within their traditional and bean-to-cup coffee machines. In addition, LaCimbali has been...
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Final Technical Training Dates for 2017

28 Sep, 2017

Service Sphere have just released the final technical training dates for 2017! During the month of November, Service Sphere is offering Technical Training on multiple categories. Be quick, as there are limited spaces available! Early Bird Admissions receive 15% off until 31st October 2017. Use Code at Checkout: EARLYBIRD Already a Service Sphere customer? Call us...
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Technology within Eureka Grinders

28 Sep, 2017

Conti Valerio, owner of the Eureka brand, is a company founded on 1920 and based in Sesto Fiorentino - Italy, few kilometres away from Florence.  Since this time, Eureka Grinders have been manufacturing coffee grinders for the Ho.Re.Ca and domestic market in more than 72 countries globally. With high quality, precision and reliability across their range...
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Cleaning Your Rheavendors Automatic Coffee Vending Machine

5 Sep, 2017

How to clean your Rheavendors coffee vending machine It’s vital to ensure that your Rheavendors Coffee Vending Machine is operating to manufacturer specification by maintaining it correctly with daily, weekly and monthly cleaning schedules. It’s easy to overlook some of the basic practices when cleaning, but with a consistent routine, you can rest easy knowing your...
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Coffee Grinders

21 Aug, 2017

Service Sphere explains that while grinders are often considered the sidekick to an espresso machine, its role in cup quality can’t be undervalued. When it comes time to setting up the right coffee equipment, the varied selection of shiny toys to consider can be quite overwhelming. While so many people consider the espresso machine to...
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3 Simple Steps to a Preventative Maintenance Schedule

17 Aug, 2017

Preventative maintenance is all about having an active plan to service your espresso machine and grinder on a regular basis in order to get the most from your equipment for as long as you own it. Here are three easy tips for implementing a preventative maintenance plan: Tip 1: Ensure your machine is up to...
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LaCimbali Smart Boiler

7 Aug, 2017

LaCimbali: Smart Boiler Technology This patented innovation makes it possible to have a constant maximum steam and water supply even when your coffee machine is undergoing intensive use.  What is it? Smart boiler is LaCimabli’s exclusive, patented system, that allows for high performance and consistency during peak periods by avoiding large boiler refills. This technology means...
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Final Technical Training Dates for 2017

2 Aug, 2017

Service Sphere have just released the final technical training dates for 2017! During the months of August and September, Service Sphere is offering Technical Training on multiple categories. Be quick, as there are limited spaces available!  Early Bird Admissions receive 15% off until 14th August 2017. Use Code at Checkout: EARLYBIRD Already a Service Sphere customer?...
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3 Quick Equipment Tips To Improve In-Cup Quality

24 Jul, 2017

Maintaining the service levels of your coffee machine and following a cleaning routine, will not only avoid service breakdowns, but can also have an effect on the flavour of your coffee. When handling traditional coffee machines, it’s important to keep in mind the following: Machine cleanliness  Purging steam wands after every use How? This can be done by opening the...
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Telemetry in Coffee Machines

17 Jul, 2017

Real-time Communication Inside Your Coffee Machine Telemetry is a new form of information technology that allows data communication and remote monitoring of certain coffee machines. By taking advantage of the telemetry technology, monitoring your machine’s functions and performance has never been easier. A connection to a Wi-Fi link between a remote device, such as a PC,...
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